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Student Services

Overview
The Student Services Faculty is committed to the general well-being of  students and in helping them fulfill their potential during their time  at the Academy. The Student Services Faculty offers a range of assistance encompassing learning support,   student welfare, advice and examination entries. The service is committed to providing a sympathetic and supportive environment to assist students in making the most of their student life while at the Academy.

Welfare
The Student Information Centre (SIC) deals with all aspects of attendance and punctuality within the Academy. The Student Information Centre team is available to offer advice and assistance on a range of welfare and practical issues to all students who may experience  problems with personal issues which can impact on their academic life. The Student Information Centre can also provide a trained counsellor who can offer support to those students who need advice or help with emotional and psychological issues.

Disability and Special Educational Needs Resources
Student Services provides confidential advice and support to students with disabilities, specific learning difficulties and mental health issues and is committed to a policy of equal opportunities for students. If we are aware of your disability, there are many things we can do to assist you. To ensure that your needs are catered for we offer individual consultation with the Special Educational Needs Coordinator, screening for dyslexia and a programme of learning support within the Academy.

Examinations and Daily Cover
The Examinations Officer is responsible for ensuring that all examinations are entered and that students are informed of the dates and procedures for taking these. Providing cover for absent members of staff to ensure that the quality of a student’s learning is not affected also falls under the remit of the Examinations Officer.

Rewards and Sanctions
The Faculty monitors and reports upon the variety of reward and sanction systems that exist within the Academy. This includes the production of certificates and correspondence with parents informing them of any serious sanctions that may have been issued. The Administration Assistant is responsible for keeping records of any senior management team detentions and dealing with the administrative side of the Internal Exclusion Centre and either fixed term or permanent exclusions.

Management Information Service (MIS)

The Faculty is responsible for the update and development of the centralised database in which all student records relating to their personal details, behaviour and academic achievement are kept. All reports and student profiles are produced using the management information system including the HARS (Harris Assessment and Reporting System) which allows staff to monitor and report accurate assessments of students' academic performance.